Build a Breakthrough Brand in record time at a fraction of the cost: Overpromise AND Overdeliver

Learning Map Workshop:
For Radical Differentation in a Fraction of the Time

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Branding expert Rick Barrera, best-selling author of Overpromise and Overdeliver, leads your team through a step-by-step method to identify and align the Critical “TouchPoints” that matter most to your customers.  Learn More...

Overpromise and Overdeliver debuts at #10 on the Wall Street Journal Best Seller list

  • How have American Girl, Lexus, Google, Tivo and The Container Store built breakthrough brands in record time?

  • How have IPOD and Lunchables become instant hits? Discover why traditional marketing doesn’t work anymore . . .
    Book Sneak Peek

What is “Overpromise and Overdeliver”?

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  • Identify and articulate your Attention- Demanding Brand “Overpromise”

  • Rapidly design and deliver extraordinary customer experiences built around the Passionate Exaggeration of your Critical TouchPoints (“Overdeliver”)

  • Increase margins and profits -- by radically differentiating your company’s products and services   Learn More. . .