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Overpromise and
Overdeliver in a Nutshell
Overpromise, Inc. has developed a comprehensive and
finely-tuned roadmap -- to move your company from
initial research and the articulation of your brand
promise (The “Overpromise”) -- through the rapid
execution of branded customer experiences built around
your most critical TouchPoints (The “Overdeliver”).
OUR OVERPROMISE: We can help you build a breakthrough
brand in a fraction of the time, with a fraction of the
investment of traditional marketing methods.
And, our training results are
guaranteed!
What makes Overpromise Inc. so unique?
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Do-It-With-You Philosophy
(rather than a do-it-for-you philosophy) - We teach
you what we’re doing at every step, so your team can
effectively and successfully use our
methodologies after we’re gone.
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World-Class Brand Focused
Research, Analysis and Strategy Development -
Because the views of your customers and potential
customers ultimately define your brand, we ensure
that the right kind of research is done to take full
advantage of the brand you’ve already built. Then we
unleash the explosive power of your brand, by
aligning your brand messaging with your core
strengths -- and with your best future opportunities
for growth and profitability.
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Discovery Maps engage every
member of your organization in the chosen strategy
-- and engage them in its execution. Every
employee at every level in each of your
organizations will know what their role is, and
exactly how it must be played.
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Communication Coach Simulation
Learning, our proprietary software for teaching
both the WHAT and the HOW. We can transfer knowledge
rapidly, predictably and consistently to every
customer TouchPoint. In addition, we drive
consistent attitudes and beliefs throughout the
culture.
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Pragmatic, Holistic Training
that looks at learning in a practical, financially
sound, and comprehensive way -- rather than teaching
conceptual skills in a vacuum.
We don’t just create “training activities,” we
delivery DOCUMENTED MASTERY OF ALL CRITICAL SKILLS.
(You can view exactly what your people know, what
they don’t know, what they’re struggling with – and
what they’ve mastered!)
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Deep Expertise in TouchPoint
Branding – we’ve brought together the best minds
in 9 key areas to ensure deep expertise in every
step of the TouchPoint Branding process.
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Led by Rick Barrera, Frequent
Communicator for the Fortune 500
Company founder and bestselling author
Rick Barrera is
the consultant and researcher who discovered and
developed the Overpromise and Overdeliver
methodology. He combines the skills of a
professional speaker, with his deep expertise in
shaping corporate communications at every level.
Rick is uniquely able to deliver critical messages
in a compelling and engaging way.
more about
Rick Barrera
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