Overpromise and Overdeliver

By Rick Barrera

Overpromise and Overdeliver made its debut at number 10 on the Wall Street Journal list of best-selling business books. In this easy-to-read guide, Rick Barrera uses concrete examples to describe in brilliant detail how you can use “TouchPoint Branding” to create a more successful brand and company.


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Overpromise and Overdeliver Core Principles Audio CD

Read by Rick Barrera from his book by the same title


This 50-minute audio CD delivers the highlights of the book, including why it’s so critical to develop a radically differentiated brand promise – and why alignment of your Product, Systems and Human TouchPoints is essential to rapid brand building.

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Collaborative Selling - How to Gain the Competitive Advantage in Sales

By Rick Barrera, CSP and Dr. Tony Alessandra

This dynamic new approach to sales training has been proven in some of the nation's most successful companies. Collaborative Selling supplies a results-driven, six-step communication and problem-solving program. You’ll learn how to accurately target your market, identify and contact your best prospects, explore and meet your prospects needs and expectations, and then work collaboratively to select the solutions that reward you both.

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The Edge - 6 Hour Audio Program on downloadable MP3s

By Rick Barrera, CSP and Dr. Tony Alessandra


The Edge
is built around the highly regarded selling system called Collaborative Selling. It contains strategies and techniques that ensure you team up with your prospects – so they see you as an expert consultant working on their behalf. Master the skills you need to blow through your sales quota and dramatically increase your personal income.

The Edge -- 6 Hour Audio Program on downloadable MP3s

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Non-manipulative Selling

By Tony Alessandra, PhD, Phil Wexler and Rick Barrera


This bestselling book has formed the basis of some of the most highly regarded sales training in the world. Non-manipulative Selling is an easy-to-learn sales system that not only allows your customers to feel great about doing business with you, but they talk about the experience with their friends – and send their friends to you as well.

 
1987, Prentice Hall Press, softcover
ISBN 0-671-76448-9

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