Sales Team Workshops

• Does your sales team understand your brand promise?

• Do they know how to articulate and demonstrate it to potential customers in a way that is attention-grabbing, yet professional?

• Do they know how to radically differentiate your company, products, services and people in a way that rapidly wins new customers?

• Do they “live your brand” in the way they dress, walk, talk, interact and sell?

Rick Barrera has been training sales teams in how to successfully do these things for more than 25 years. He is the co-author of “Non-Manipulative Selling” and “Collaborative Selling.” Barrera is also an expert at creating deeply customized marketing and promotion programs, scripts, demonstrations, and sales interviews that are brand-focused and product-specific.

When you want your sales team to stand out from your competitors, you need this program.

Service Team Workshops

Does your service team have the tools, information and skills needed to deliver on your brand promises -- and create extraordinary customer experiences?

• No group has a greater impact on your brand than your customer service team.

• Unfortunately, research shows that they are rarely equipped for the task of retaining and growing your customer base.

With our consulting services, we can audit your systems, processes and people to identify what’s missing.

Then with our training workshops, presentations, and proprietary software, we can take your service team to the pinnacle of service effectiveness.
 

Other Workshops: