"We actually had Rick Barrera at an OFDA conference last year. Rick was the last speaker of the event. People actually missed their plane to see his entire presentation. Rick does a great job, engages the audience. The Overpromise/Overdeliver is right on the mark.”
Jim McGarra OFDA & NOPA

 

Speaking
 

View a video clip of Rick Barrera in action

To learn more about having Rick Barrera speak for your event:
Contact Holli Catchpole at 800-835-4458 or holli.catchpole@overpromise.com.

To speak directly with Rick Barrera about your event, call 858-759-2559

 

Rick Barrera’s Speaking Topics Include . . .

Branding and Competition
Overpromise and Overdeliver: How to Design a Branded Competitive Advantage and Deliver Extraordinary Customer Experiences. (Keynote presentation, and interactive half- and full-day sessions.)

Customer Service
Rethinking the Customer Experience for building a world-class service team.

Collaborative Selling
The Ultimate Customer Interview to help your team sell more in less time.

Brand-Aligned Selling to align, reflect, and reinforce the brand promise

Future Trends and Innovation
Fast Forward: The Ten Critical Trends Driving Sales, Marketing and Customer Service and how your company can profit from each trend.

Here’s What Clients Say . . .

“Never have I seen a speaker who knows his audience more. Unbelievable . . . I would recommend Rick in a heartbeat.”    Brad Tolstedt, Wells Fargo

“You took the entire group right to the edge and inspired them to action . . . they loved you.”
R. Scott Anderson, Thrifty Car Rental

“Rick really opened my eyes. He knew more about my business than I did.” Jason Schulz, Lexus
 

“This was our second conference featuring Rick as our opening keynote and again he did not disappoint. Rick’s unique perspective makes a lasting impact.”
Event Manager, National Association of Professional Employment Organizations